Smooth Deploy Terms of Service
Last Updated: February 2026
These Terms of Service ("Terms") govern your access to and use of Smooth Deploy ("Service," "Platform," "we," "us," or "our"), a test automation platform operated by Smooth Deploy. By accessing or using our Service, you agree to be bound by these Terms.
1. Definitions
"Account" means a user account created to access the Service.
"Customer," "you," or "your" means the individual or entity that has agreed to these Terms.
"Customer Data" means all data, including test scripts, test configurations, selectors, shared steps, environment variables, and test artifacts (screenshots, traces, videos, logs), that you upload, create, or generate through the Service.
"Desktop App" means the Smooth Deploy native application that runs locally on your computer.
"Organization" means a group account that may include multiple users under a single billing relationship.
"Concurrency Unit" or "CU" means a unit of cloud execution capacity that allows one test to run in parallel on our infrastructure.
"Playwright" means the open-source browser automation framework (Apache-2.0 license) upon which Smooth Deploy is built.
"Shared Steps" means reusable sequences of test steps that can be used across multiple tests.
2. Account Registration and Use
2.1 Account Creation
To use the Service, you must create an Account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your Account.
2.2 Organization Accounts
Organizations may include up to twenty (20) users under a standard subscription. Additional users may be negotiated separately. Organization owners & administrators are responsible for managing user access and permissions within their Organization.
2.3 Eligibility
You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. Service Description
3.1 Platform Overview
Smooth Deploy provides a test automation platform that includes:
- A web application for test management, scheduling, and reporting
- A desktop application for test recording, editing, and local execution
- Cloud infrastructure for remote test execution
- Storage for test artifacts including screenshots, traces, and videos
3.2 Playwright Foundation
The Service is built on the open-source Playwright framework. All tests created through Smooth Deploy are standard Playwright code that can be exported and executed independently of the Service.
3.3 Desktop Application
The Desktop App bundles the Playwright library and browser binaries (Chromium, Firefox, WebKit) for local test recording and execution. The Desktop App installs and operates software on your local machine. You are responsible for ensuring your local environment meets the system requirements and for any effects the Desktop App may have on your local system.
4. Customer Data Ownership and License
4.1 Your Ownership
You retain all right, title, and interest in and to your Customer Data. Nothing in these Terms transfers ownership of your Customer Data to Smooth Deploy.
4.2 License to Smooth Deploy
You grant Smooth Deploy a worldwide, non-exclusive, royalty-free license to host, store, process, execute, display, and transmit your Customer Data solely for the purpose of providing, maintaining, and improving the Service. This license includes the right to create backups and to process Customer Data through our infrastructure providers.
4.3 No Other Use
We will not sell, share, or use your Customer Data for any purpose other than providing the Service, except as required by law or as otherwise specified in our Privacy Policy.
4.4 Test Target Sites
Your tests may interact with third-party websites and applications ("Test Targets"). You are solely responsible for ensuring you have the right to test against any Test Target, and for any data captured from Test Targets in screenshots, traces, or other artifacts. Smooth Deploy is not responsible for the content of Test Targets or any data derived from them.
5. Data Export and Portability
5.1 Export Rights
You may export your Customer Data, including test scripts, configurations, and artifacts, at any time during your subscription. Tests are stored in standard Playwright code format and can be executed outside the Service without modification.
5.2 Termination Export
Upon termination of your subscription, you will have ninety (90) days to export your Customer Data. After this period, we may delete your Customer Data in accordance with our data retention policies.
5.3 No Lock-In Commitment
We are committed to ensuring you can leave the Service at any time with your tests and data. We will not take any action to prevent or hinder your ability to export your Customer Data or to run your tests outside the Service.
6. Acceptable Use
6.1 Permitted Use
You may use the Service only for lawful purposes related to test automation and quality assurance.
6.2 Prohibited Activities
You agree not to:
- Use the Service to test websites or applications without proper authorization
- Upload or transmit malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to the Service or its infrastructure
- Interfere with or disrupt the Service or servers
- Use the Service to violate any applicable law or regulation
- Resell, sublicense, or provide the Service to third parties without authorization
- Use the Service to engage in denial-of-service attacks or load testing against third parties without their consent
- Upload content that infringes intellectual property rights
- Use the Service to collect personal data without proper consent
- Circumvent any security measures or access controls
6.3 Resource Limits
We reserve the right to implement fair use policies if your usage significantly exceeds normal patterns or adversely affects other customers. We will provide notice before taking any limiting action, except in cases of immediate security concern.
7. Subscription and Payment
7.1 Subscription Plans
The Service is offered on a subscription basis. Subscription terms may be monthly or annual, as selected at the time of purchase.
7.2 Concurrency-Based Pricing
Pricing is primarily based on Concurrency Units (CUs). Each CU provides the ability to run one test in parallel on our cloud infrastructure. Local test runs through the Desktop App are unlimited and not metered.
7.3 Payment Terms
Payment is due in advance for the subscription period. We accept payment via credit card through our payment processor (Lemon Squeezy) or by bank transfer for annual subscriptions. For bank transfers, payment must be received within fifteen (15) days of invoice date.
7.4 Taxes
Prices are exclusive of applicable taxes. You are responsible for paying any taxes associated with your use of the Service, except for taxes based on our net income.
7.5 Price Changes
We may change our prices upon thirty (30) days notice. Price changes will take effect at the start of your next subscription period following the notice.
7.6 Refunds
Annual subscriptions may be eligible for a pro-rata refund if cancelled within the first thirty (30) days. Monthly subscriptions are non-refundable. Refunds are at our reasonable discretion.
7.7 Plan Changes
You may upgrade your subscription (add Concurrency Units) at any time. Upgrades take effect immediately, and you will be charged a prorated amount for the remainder of your billing period.
For monthly subscriptions, you may downgrade your subscription (reduce Concurrency Units) at any time. Downgrades take effect at the start of your next billing period.
For annual subscriptions, downgrades are not permitted during the subscription term. You may adjust your plan at renewal.
8. Data Retention
8.1 Active Subscription
During your active subscription, we retain your Customer Data including test definitions, configurations, and run history.
8.2 Artifact Retention
Test artifacts (screenshots, traces, videos, logs) are retained according to your subscription tier:
- Standard plans: 30 days
- Higher-tier plans: 90 days or as specified in your plan
8.3 After Termination
Following termination, we will retain your Customer Data for ninety (90) days to allow for export. After this period, Customer Data may be permanently deleted.
9. Security and Data Protection
9.1 Security Measures
We implement industry-standard security measures to protect Customer Data, including:
- Encryption at rest and in transit
- Access controls and authentication
- Regular security assessments
- Secure infrastructure hosted on Amazon Web Services
9.2 Data Storage
Customer Data is stored as follows:
- Test artifacts (screenshots, traces, videos): Amazon S3 with encryption at rest, served via CloudFront with access controls
- Secrets and credentials: AWS Secrets Manager, never stored in plaintext
- Application data (tests, configurations, accounts): Amazon RDS with encryption at rest and in transit
9.3 Data Location
Customer Data is primarily stored in AWS eu-west-1 (Ireland).
9.4 Secrets Handling
Secrets and credentials you store in the Service (such as login credentials for Test Targets) are encrypted and only decrypted at runtime during test execution. We do not have access to your plaintext secrets.
9.5 Security Incidents
In the event of a security incident affecting your Customer Data, we will notify you within seventy-two (72) hours of becoming aware of the incident and provide information about the nature and scope of the incident.
10. Intellectual Property
10.1 Service Ownership
Smooth Deploy and its licensors own all right, title, and interest in the Service, including all intellectual property rights. These Terms do not grant you any rights to our trademarks, service marks, or branding.
10.2 Playwright
The Service incorporates Playwright, which is licensed under the Apache License 2.0. Your use of Playwright through the Service is subject to the Apache License 2.0 terms.
10.3 Feedback
If you provide feedback, suggestions, or ideas about the Service, you grant us a royalty-free, worldwide, perpetual license to use such feedback for any purpose without obligation to you.
11. Third-Party Services
11.1 Integrations
The Service may integrate with third-party services (such as CI/CD platforms, version control systems, and communication tools). Your use of third-party services is subject to those services' terms and conditions.
11.2 Payment Processing
Payment processing is provided by Lemon Squeezy, which acts as the Merchant of Record. Your payments are subject to Lemon Squeezy's terms of service.
11.3 Data Processing Agreement
Our Data Processing Agreement is available upon request from support@smoothdeploy.com. The Data Processing Agreement governs how we process personal data on your behalf and is incorporated into these Terms. By using the Service, you agree to the terms of the Data Processing Agreement.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.
WE DO NOT WARRANT THE RESULTS OF TESTS EXECUTED THROUGH THE SERVICE OR THE ACCURACY OF TEST ARTIFACTS.
13. Limitation of Liability
13.1 Exclusion of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SMOOTH DEPLOY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.
13.2 Liability Cap
SMOOTH DEPLOY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO SMOOTH DEPLOY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
13.3 Basis of the Bargain
THE LIMITATIONS IN THIS SECTION REFLECT THE ALLOCATION OF RISK BETWEEN THE PARTIES AND ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN US.
14. Indemnification
You agree to indemnify, defend, and hold harmless Smooth Deploy and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of a third party
- Your testing of third-party websites or applications
- Any Customer Data you upload or create through the Service
15. Term and Termination
15.1 Term
These Terms are effective when you first access the Service and continue until terminated.
15.2 Termination by You
You may terminate your subscription at any time through the Service or by contacting us. Termination takes effect at the end of your current billing period.
15.3 Termination by Us
We may terminate or suspend your access to the Service:
- Immediately if you breach these Terms
- Upon thirty (30) days notice for any reason
- Immediately if required by law
15.4 Effect of Termination
Upon termination:
- Your right to access the Service ends
- You have ninety (90) days to export your Customer Data
- Provisions that by their nature should survive will survive, including intellectual property, disclaimers, limitations of liability, and indemnification
15.5 Use of Customer Name & Logo
Customer grants SmoothDeploy the right to use Customer’s name and logo in lists of customers on the website ‘customers’ section , subject to Customer’s brand guidelines and any written notice to stop, no press release without prior written consent.
16. General Provisions
16.1 Modifications
We may modify these Terms at any time by posting the modified terms on our website. Material changes will be communicated via email or through the Service at least thirty (30) days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the modified Terms.
16.2 Governing Law
These Terms are governed by the laws of Israel, without regard to conflict of law principles.
16.3 Dispute Resolution
Any disputes arising from these Terms or the Service shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Tel Aviv, Israel, or at the election of either party, to the courts of Tel Aviv, Israel.
16.4 Entire Agreement
These Terms, together with the Privacy Policy, Data Processing Agreement (available upon request from support@smoothdeploy.com), and any applicable service agreements, constitute the entire agreement between you and Smooth Deploy regarding the Service.
16.5 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
16.6 Waiver
Failure to enforce any provision of these Terms does not constitute a waiver of that provision.
16.7 Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms to any successor in interest.
16.8 Notices
Notices to you will be sent to the email address associated with your Account. Notices to us should be sent to support@smoothdeploy.com.
17. Contact Information
If you have questions about these Terms, please contact us at:
Smooth Deploy Beer Sheva, Israel Email: support@smoothdeploy.com
By using Smooth Deploy, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.